InfoBrief: Mastering the Wholesale Fibre Broadband Challenge with Open Access Optionality

Karen Burr, Chief Growth Officer

calender icon8 July 2024

The telco ecosystem of the future will see the complete eradication of the typical breakdown in the flow of data, rules and instructions, where participants can truly collaborate and ultimately deliver on-demand, personalised, exceptional experiences to end-users.

"Very High-Capacity Networks" are at the heart of digital development plans for the next decade, crucial for the success of FTTH/B uptake as the copper switch-off continues.

In this era of innovation, it's imperative for telcos to architect their infrastructure and applications for speed and quality, ensuring their services operate with microsecond precision. Networks must adapt to meet continually accelerating demands, requiring adaptive, scalable, secure, and self-optimising solutions.

We are thrilled to introduce our latest InfoBrief, "Mastering the Wholesale Fibre Broadband Challenge with Open Access Optionality." This comprehensive document delves into the evolving fibre broadband landscape and the changing dynamics of wholesale service provision.

In this InfoBrief, we explore the:

  • Evolving fibre broadband landscape

  • Changing dynamics of wholesale service provision

  • Challenges faced by Network Operators and Retail Service Providers

And provide actionable steps to:

  • Address persistent and critical pain points

  • Create exceptional customer experiences

  • Maximise interoperability

  • Master the use of high-quality actionable data

As the global telecoms industry stands at a critical juncture, differentiation through customer experience has become paramount. The rise in demand for FTTP presents a significant opportunity for Wholesalers, but the need to deploy/upgrade new networks introduces additional challenges throughout the customer provisioning journey.

For FibreCos, increasing tenancy is now a crucial KPI. However, achieving high tenancy rates is just the beginning; ensuring seamless service activations and delivery is essential. Wholesalers must minimise disruptions and meet RSP expectations at every stage. Success hinges on exceptional product, price, and service, enabling RSPs to deliver outstanding experiences to end-customers.

This publication provides valuable insights and actionable steps to help telcos navigate these challenges and capitalise on opportunities in this competitive market.

now and join us on the journey to revolutionise the fibre broadband industry.